Project Management

Client Services

Our success is due to our ongoing commitment and loyalty to each of our clients. Our Client Services Representatives personally oversee every aspect of your project, sending it to the field according to your specifications. We are dedicated to maintaining the highest level of personalized service available, and to your 100% satisfaction.

Pricing

Our quality interviewing does not prevent us from offering competitive pricing. In fact, PhoneBase Research, Inc. has some of the most reasonable and budget-minded rates in the industry. We do our best to protect your bottom line.

Prices for our telephone interviewing are available on a cost-per-interview or fixed hourly rate basis. Prices for our online research services are in keeping with some of the most competitive in the industry, and are available on request.

Custom Tools

PhoneBase Research, Inc. has developed our own proprietary project management software. This powerful web-based tool allows us to communicate crucial project details in real-time throughout our organization, allowing each department to access the information relevant to its role in the process. The robust nature of this utility enables us to maximize efficiency, manage costs, and ensure seamless integration of all phases of your project:

Bidding → Project Scheduling → Programming → Quota & Sample Management → Field Instructions & Interviewer Briefing → Monitoring Interviewer Productivity → Quality Assurance → Data Handling → Invoicing

Turnaround & Scheduling

For studies requiring fast turnaround, look no further. With 200 interviewing stations in our three phone centers, we can provide well over 5,000 telephone interviewing hours every week. This large capacity allows  PhoneBase Research, Inc. to offer flexible scheduling tailored to meet your needs for both consumer and business-to-business studies.

When it comes to our online studies, we hold the same client driven standards you’ve come to expect: Quick turnaround and smooth, flexible fielding!