Tracking Studies

Monitoring business and consumer data over time can be very insightful, but only if the tracking study is fielded precisely and consistently every wave.  Our Project Management Team is exceedingly adept at deploying large tracking studies, customized to fit any requirements.   Our success speaks for itself.

Some examples of our tracking study work:

• Patient Satisfaction for multiple hospitals, including HCAHPS.
• Following up on customer service calls for numerous utility companies
• Ad & brand awareness tracking for a baked goods manufacturer
• Customer demographic tracking of video game users
• Customer satisfaction tracking for a major energy company
• Pre and post ad tracking for a national restaurant franchise
• Customer loyalty tracking for a large casino chain

Each is a custom job, and incorporates specific client requests into our processes. This is just a sample of our vast experience with tracking studies. You can rely on us to deliver the data you need so you can get the answers you seek.